Data Privacy Statement

The company MY MY CONCEPT, TRADE FOR PRODUCTION, TRADE AND SERVICES, OWNED BY MIRKA MAJOLI, Ulica Vojina Bakića 10, 10000 Zagreb, OIB: 98124102 (hereinafter referred to as: the Company), in accordance with the provisions of Article 7 of the Personal Data Protection Act (Official Gazette, No. 106/12. - consolidated text) and the provisions of Article 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereby informs all users of the new provisions regarding the processing of personal data.

Privacy Statement Valid from: July 2022.

This Privacy Statement applies to the Company and all of its websites and other applications. This Privacy Statement describes how we collect and use information, which may include personal information, that you provide on our websites. It also describes the choices available to you regarding our use of your personal information and how you can access and update that information.

This Privacy Statement is considered an addition to the provisions of the General Conditions of the MY MY CONCEPT web shop.

This Privacy Statement is published on the website www.mymyconcept.com and applies to any and all users of the Company's services in terms of privacy, in particular with regard to the Personal Data Protection Act of the Republic of Croatia and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Data collection

The types of personal information we collect include:

  • your name, surname, e-mail address, telephone number and home address, personal identification number, ID card or passport identification number

  • a copied, scanned or photographed ID card or passport

  • bank account number for money transfer purposes

  • videos from our premises

  • credit card information (card type, number, name, expiration date, security code)

  • information you provide when participating in surveys, contests or promotions

  • data collected automatically through cookies and other tracking technologies

Purposes of processing

We use your data for the following purposes:

  • A. Delivery information : completing and managing delivery requests

  • B. Customer service : providing customer support

  • C. User reviews : collecting feedback

  • D. Marketing activities : sending promotional materials with your consent

  • E. Other communications : sending notifications via e-mail, SMS or other channels

  • F. Analysis, improvement and research : improvement of products and services

  • G. Security, fraud detection and prevention : user and system protection

  • H. Legal purposes and compliance : fulfilling legal obligations

Data sharing

We share your data with:

  • our business partners (e.g., delivery providers, payment processors)

  • to competent authorities when legally required

Security

We apply reasonable security measures to prevent unauthorized access and misuse of data.

Data retention

Data is retained in accordance with applicable laws and business needs:

  • Delivery data is automatically archived after 18 months.

  • Videos are deleted after 60 days.

  • Email is kept permanently or for at least 11 years for tax purposes

Your rights

You can:

  • request a copy of your data

  • correct incorrect data

  • request deletion or restriction of data processing

  • withdraw consent at any time

For all inquiries or requests related to privacy protection, you can contact us via the e-mail address infomymyconcept@gmail.com .

Changes to the Statement

We reserve the right to change this Privacy Statement in accordance with business needs and legal obligations. All changes will be posted on www.mymyconcept.com .